This Privacy Policy applies to the Crazy Times platform and all its services. Crazy Times is an internationally licensed online betting and gaming platform. We place user privacy at the core of everything we do.
This policy explains what information Crazy Times collects, how it is used and stored, and what rights you have over your data. By using the platform, you are agreeing to this policy.
Crazy times complies with the European GDPR and international data protection standards. This policy has been prepared in Bengali for the convenience of Bangladeshi users; however, the English version shall prevail in the event of any legal dispute.
Crazy Times only collects the data that's necessary. We believe collecting more than what's needed is simply not right. A detailed breakdown is provided below:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Personal Identity | Name, Date of Birth | Account verification, age confirmation |
| Contact Information | Email, phone number | Account Security & Notifications |
| Address | District, Country | Service eligibility verification |
| Identity Document | NID, passport number | KYC verification (prior to withdrawal) |
Crazy Times uses collected data solely for defined purposes. Misuse of data is against our policy.
Crazy Times uses industry-leading technology to protect your data. For us, security is not just a technical matter — it's an ethical responsibility.
The Crazy Times website and app use cookies — small text files stored in your browser that help improve your experience on the platform.
| Cookie Type | Purpose | Duration | Can it be deleted? |
|---|---|---|---|
| Login sessions, security, and core operations | End of Session | No (Required) | |
| User behavior analysis, service improvement | 1 Year | Yes | |
| Remembering your language and display preferences | 6 Months | Yes |
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Crazy times believes you should have full control over your own data. That's why we uphold the following rights in accordance with international standards:
Crazy times does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Chat | 3 years | For dispute resolution |
| Marketing Data | Until consent is withdrawn | Your Preferences |
| Technical Logs | 90 days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized so that no personal identity can be recovered.
If it is found that a minor has created an account, Crazy Times will immediately delete that account and all associated data. If you believe your child has created an account, please contact support right away.
Crazy Times is an international platform, so your data may be processed on servers in multiple countries. In all cases, the following is ensured:
For any privacy-related questions, requests, or concerns, please reach out to crazy times:
Crazy Times will respond in writing to any privacy request within 30 days of receipt. For urgent matters, an initial response is typically provided within 72 hours.
Crazy Times reserves the right to update this Privacy Policy when necessary. When changes are made:
Your Privacy Protected at Every Level
Your data is protected with the highest level of security at Crazy Times. Register with confidence and enjoy the best betting experience in Bangladesh.