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Your well-being is our priority

Crazy TimesResponsible Play at — Your Guide to Safe & Happy Gaming

Entertainment is truly enjoyable only when it stays in control. Crazy Times wants you to always play with a smile — not with worry.

Licensed & Regulated 18+ Only 24/7 Support Free tools
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Gaming is entertainment — not a source of income

There is always a risk of losing in betting and gaming. Chasing losses by placing bigger bets is never the right call. If you feel that gaming is affecting your life, use Crazy Times' responsible gaming tools now or get in touch with us.

What does responsible gaming mean?

Simply put, it means playing for fun — knowingly, within limits

Responsible play is not just about playing less. It means knowing your limits, staying within them, and not letting gaming take priority over the other important things in your life. Crazy Times believes that when every player plays with awareness, the experience becomes truly enjoyable.

Online betting may be relatively new in Bangladesh, but the need for responsible play never goes out of date. Before placing a large bet on a match, ask yourself — if I lose this money, will it cause problems for my household? If the answer is yes, bring the amount down.

At Crazy Times, we follow international responsible gaming standards. That means you have access to a range of free tools designed to help you stay in control.

Keep in mind: Gaming is for enjoyment — not to relieve stress. If you're feeling anxious or under pressure while playing, it's a good time to take a break.
Set your gaming limits
Daily deposit limitā§ŗ2,000 / ā§ŗ5,000
40% of your set limit has been used
Weekly betting budgetā§ŗ8,500 / ā§ŗ15,000
57% used this week
Monthly session time18 hrs / 30 hrs
60% of monthly allowance used
You can set these limits yourself at any time from your Crazy Times account settings.
Check yourself — Responsible Gaming Checklist
Check off any of the statements below that apply to you. This is completely private — just for yourself.
✅ Great! You're in control.
Based on your answers, it looks like you are playing responsibly. Even so, always stay mindful and stick to your limits. Use Crazy Times' tools to keep up these healthy habits.
âš ī¸ Time to be a little more careful.
There are some signs that deserve your attention. Set a deposit limit or session time limit right now. If needed, talk to Crazy Times support — we are here to help.
🚨 It's time to seek help.
Based on your answers, it looks like gaming may be causing problems in your life. Please activate self-exclusion now and reach out to Crazy Times support. Your identity will remain confidential and we will help you without judgment.

Crazy Times Responsible Gaming Tools

All tools are free — always active in your account

Deposit limit
Set your own daily, weekly, or monthly maximum deposit limit. Once you reach the limit, the system will automatically stop you.
How to set it up: Account Settings → Responsible Gaming → Deposit Limit
Session time limit
Decide in advance how long you will play each day. When your time is up, Crazy Times will log you out automatically.
How to set it up: Account Settings → Session Controls → Time Limit
Cooling-off period
Temporarily pause your gaming for anywhere between 24 hours and 6 weeks. You will not be able to log in during this time.
How to set it up: Account Settings → Take a Break → Choose a duration
Self-Exclusion
Exclude yourself from the platform for anywhere between 6 months and 5 years. No new account can be opened during this period.
How to set it up: Contact support — will be activated within 30 minutes
Reality Check Pop-Up
After a set period, an automatic message will appear letting you know how long you've been playing and how much you've won or lost.
How to set it up: Account Settings → Notifications → Reality Check
Gaming History
View your complete history of bets, wins, losses, and transactions at any time. It's the best way to understand your own patterns.
How to view: Account → History → Betting / Transactions

Signs of problem gaming

If you notice these signs, don't wait to get help

Placing bigger bets after a loss to try to win the money back
Hiding betting activity from family or friends
Skipping sleep or meals because of gaming
Borrowing money or using someone else's funds to bet
Neglecting work, studies, or family
Feeling restless or anxious when not playing
Setting limits but repeatedly breaking them
Arguments with loved ones over gaming
Spending household money on betting
If you notice these signs: Please reach out to Crazy Times support or use the self-exclusion option. Your identity will be kept completely confidential.

10 tips for healthy gaming habits

Follow these simple rules to keep betting enjoyable every time

01
Set your budget first

Decide how much you're willing to spend before you start playing. Once you've reached that amount, stop — that's discipline, not weakness.

02
Stick to your time limits

Keep an eye on the clock. If you've been playing for more than two hours straight, take a break.

03
Never play when drunk or under stress

If you are not feeling well physically or mentally, stay away from betting. The chances of making poor decisions are much higher.

04
Think of it as entertainment

Think of betting the same way you think of going to the cinema or dining out.

05
Think of winnings as a bonus

Expecting to win makes losses hurt more. Winning is a bonus — not winning is perfectly fine. Keep that mindset.

How to self-exclude

1
Contact Crazy Times Support

Reach out via live chat or email to request self-exclusion. Don't hesitate to ask.

2
Choose a duration

6 months, 1 year, 2 years, or permanent — choose what works best for you.

3
Takes effect immediately

Your account will be closed within 30 minutes of your request being received.

4
Balance withdrawal

You will have the opportunity to withdraw your remaining balance before the account is closed.

5
Help when you need it

During the exclusion period, Crazy Times will provide information on professional support services.

During self-exclusion, Crazy Times stops sending promotional emails and blocks any attempt to open a new account.
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Crazy Times' Responsible Gaming Commitment

Crazy Times commits to never encouraging problem gamblers to keep playing. Your well-being matters more to us than our business goals. Any member who seeks help will be supported with empathy and without judgment. This is not just policy — it comes from the heart.

More on responsible gaming

Online betting and gaming are growing fast in Bangladesh. From cricket and football to casino games, people are embracing them as a new form of entertainment. But like any form of entertainment, there's a line — and crossing it can turn fun into a problem.

At Crazy Times, responsible gaming isn't a policy checkbox — it's a human responsibility. As a platform with millions of members, we understand that our decisions can have a real impact on people's families. That's why we've made all responsible gaming tools free and accessible to every member from day one.

Research shows that people run into the most trouble when they believe one more round will turn their losses around. This is known as "chasing losses" — the biggest trap in irresponsible gaming. Crazy Times' reality check pop-ups are designed to make you aware at exactly that moment.

Many people in Bangladesh are the sole earner for their household. For them, spending household money on betting can be a dangerous decision. That's why Crazy Times offers deposit limits, so you can decide for yourself exactly how much you're willing to spend.

A special note for parents — if there are any minors in your home, always log out of your Crazy Times account on your device and keep your password secure. Crazy Times strictly prohibits providing its services to anyone under 18.

The most important part of responsible play is staying aware of how you are feeling. On days when you are stressed, angry, or overwhelmed, step away from betting. Decisions made under emotional pressure are far more likely to be the wrong ones.

When designing every promotion and bonus at Crazy Times, we make sure none of them encourage problem gaming. That is why our wagering conditions are reasonable and our bonus terms are simple and clear.

One last thing — play, have fun, but always remember: Crazy Times is here for your entertainment, not to add stress to your life. If you ever need help, we're always here for you.

Responsible Gaming FAQ

Get straight answers to whatever's on your mind, right here

Your account cannot be reopened before the chosen period ends. This is intentionally strict. Once the period is over, you will need to contact support yourself, and your account will be reactivated after a cooling-off period.

Lowering your limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period. This distinction is in place to prevent impulsive, in-the-moment decisions to raise your limits.

Contact Crazy Times support and let us know. We will help review their account and take the necessary steps. All information will be kept confidential.

No. Before self-exclusion takes effect, you will have the opportunity to withdraw your valid cash balance. Any bonus balance that has not met the wagering requirements will be forfeited, but your cash balance will remain safe.

There is no fixed answer — everyone's financial situation is different. The general rule is: never bet an amount that, if lost, would harm you or your family. Keep betting within your entertainment budget, not your essential expenses.

Play responsibly, stay happy

Your safety comes first at Crazy Times. Register now and use all our responsible gaming tools free of charge.

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