Crazy Times Terms & Conditions — A Complete Guide for Members

These Terms and Conditions apply to the use of the Crazy Times platform and all its services. Crazy Times is an internationally licensed online betting and gaming platform serving members in Bangladesh and other countries.

By registering, logging in, or using any service on crazy times, you agree to all provisions of these Terms & Conditions. If you do not agree with any of these terms, please do not use the platform.

Crazy Times has intentionally written this document in Bengali to make it easier to read. However, in the event of a legal dispute, the English version will be considered the definitive text.

Registration on crazy times is completely free. You must provide accurate and truthful information when creating your account. crazy times reserves the right to close any account found to contain false information.

• Each individual may register only one account.
• Creating multiple accounts is strictly prohibited and may result in all accounts being permanently closed.
• Keep your account password and login credentials confidential.
• Use a strong password to keep your account secure, and update it regularly.
• Do not share access to your account with anyone else.
• If you notice any unauthorized activity on your account, contact support immediately.

Contact the crazy times support team to update your account information. A valid ID is required for changes to your name or date of birth.

You must be at least 18 years old to register with Crazy Times. Agreeing to this condition during registration is mandatory.

• Identity verification (KYC) must be completed before your first withdrawal.
• Age and identity are verified through a national ID card, passport, or driving licence.
• Large withdrawals may be restricted until verification is complete.
• Registering with a false age will result in account closure along with forfeiture of any account balance.

Crazy Times supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. The following terms apply to all transactions:

• The minimum deposit amount is ৳500.
• The minimum withdrawal amount is ৳500.
• Deposits or withdrawals from third-party accounts are not accepted.
• Withdrawals will be processed using the same method used for the original deposit, where available.
• Your deposit must be wagered at least once before a withdrawal can be made.
• For suspicious transactions, Crazy Times reserves the right to freeze your balance while an investigation is underway.

Crazy times offers a range of bonuses and promotions, each with its own specific terms. Please read the relevant conditions carefully before claiming any bonus.

• Wagering Requirements: Bonus balance cannot be withdrawn directly. It will be converted to cash balance after the required number of wagers have been completed.
• Bonus Expiry: Every bonus has a set expiry period. Bonuses that are not used within this period will be automatically cancelled.
• One bonus at a time: Multiple bonuses cannot be active at the same time.
• Welcome Bonus: Applicable on the first deposit only. Each member is eligible once.
• Bonus Misuse: Any attempt to fraudulently exploit a bonus may result in account termination.

All betting and gaming activities on crazy times are governed by the following rules, which are in place to ensure a fair playing environment.

• All game outcomes are determined by an RNG (Random Number Generator) system and are independently verified.
• Bets cannot be cancelled once placed, but if an event is cancelled, your bet will be refunded.
• If a bet is placed at incorrect odds due to a technical error, crazy times reserves the right to void that bet.
• Placing identical bets on the same event from multiple accounts is considered syndicate betting.
• Betting linked to match-fixing or any unfair advantage is strictly prohibited.
• Odds in live betting may change due to internet latency.

Crazy Times reserves the right to set maximum bet limits and may restrict betting in cases of unusual betting patterns.

Crazy times believes gaming is a form of entertainment, not a solution to problems. That's why we place the highest importance on responsible gaming.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can self-exclude your account for a set period of time.
• Reality Check: Regular pop-ups will remind you how long you've been playing.
• Support: If you develop a gaming problem, crazy times will guide you toward professional support.

Crazy times treats the protection of your personal information as its highest priority. Your data is never sold to third parties.

• All data is protected with 256-bit SSL encryption.
• Payment information is stored on a separate encrypted server.
• Your information is never shared with any government or private entity unless required by law.
• You may opt out of marketing communications at any time.

For more details, visit our Privacy Policy page.

The following activities are strictly prohibited on crazy times. Any involvement in these activities will result in immediate account closure and possible forfeiture of balance.

• Creating or operating an account if you are under 18 years of age
• Creating Multiple Accounts
• Operating an account on behalf of another person
• Money laundering or illegal transactions
• Playing games using bots, scripts, or automated software
• Collusion or syndicate betting
• Exploiting technical errors
• Attempting to hack or breach the platform
• Claiming bonuses using a false identity

You may close your Crazy Times account at any time. Crazy Times also reserves the right to close accounts under certain circumstances.

• Voluntary Suspension: Once you contact support, your account will be closed within 48 hours.
• Self-Exclusion: As part of responsible gaming, accounts can be temporarily or permanently suspended upon request.
• Inactive Accounts: A maintenance fee may apply to accounts that have been inactive for 12 months.
• Terms Violation: Violations may result in account closure without prior notice.

If you have a valid balance, you will have the opportunity to withdraw funds before your account is closed, unless the closure is due to a terms violation.

If a dispute arises with Crazy Times, you can seek resolution through the steps below:

• Step 1: Reach out via live chat or email. Most issues are resolved within 24 hours.
• Step 2: If your issue is not resolved, submit a formal complaint. crazy times will respond within 7 business days.
• Step 3: If the issue remains unresolved, you may escalate your complaint to the licensing authority.

Crazy times is committed to resolving all disputes fairly and transparently.

Crazy Times reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• This page will always display the date of the most recent update.
• Previous versions are available upon request through our support team.